Frequently Asked Questions

Every home is different — request a free quote. Pricing depends on the number and size of windows, how high they are, and whether you add screens, interiors, or tracks. Track cleaning is $75 for Standard and $299 for Premium.

We pump purified, deionized water through carbon-fiber poles to a soft brush head. Pure water has no minerals, so it pulls dirt off the glass and dries spot-free with no soap residue. We test our water to near 0 PPM total dissolved solids.

Yes. The GlassBoys Pure-Water System safely cleans windows up to 3–4 stories high from the ground, with no ladders leaning on your home.

Yes. We remove, wash, and reinstall your screens so dust and pollen don't end up right back on your clean glass. Track cleaning is available as Standard ($75) or Premium ($299), and it's free for Window Cleaning Club members.

Standard Track Cleaning ($75) is a thorough clean that leaves your tracks about 85% clean — ideal for regular upkeep. Premium Track Cleaning ($299) is a full deep clean that details every part of the track for a spotless, 100% clean result.

Pick 4, 3, or 2 visits a year. We schedule you automatically, text you when we're on the way, and handle everything. Every visit after your first is discounted, and that rate is yours for life.

Quarterly members save $100 per visit, or $75 if we remove screens. Tri-Annual members save $75, or $50 with screens. Bi-Annual members save $50 per visit, screens or no screens.

Free interior window cleaning, free window track cleaning, priority scheduling, and automatic reminders and on-the-way texts.

Removing, washing, and reinstalling screens takes extra time on every visit, so the screen discount is a little smaller on the Quarterly and Tri-Annual plans. The Bi-Annual discount is the same either way.

Yes. Your discounted rate stays locked in for as long as your membership is active.

Yes. Call or text us at (704) 610-6477 and we'll move you to the plan that fits.

Quarterly is best for homes with lots of trees, pollen, or hard water. Bi-Annual works well for lighter needs.

At least twice a year: in the fall after the leaves drop and again in the spring. Homes with lots of trees may need more frequent cleaning.

No. We use ladder standoffs so we never lean on or bend your gutters, and switch to ground-based gutter vacuuming when that's the safer option.

Yes. Gutter Brightening removes the black oxidation stains, or "tiger stripes," from the outside of your gutters and downspouts.

Yes. We match pressure to the surface so vinyl, brick, stucco, wood, and your landscaping stay safe.

No. We focus on windows, gutters, and flat surfaces like siding, driveways, decks, and patios.

Every home is different — request a free quote. We'll price it based on the surfaces and square footage you want cleaned.

We vacuum frames and tracks with a soft brush, rinse off loose dirt, then gently hand-wash every panel with vinyl-safe, non-abrasive cleaners — no ammonia, alcohol, or harsh chemicals.

At least twice a year: once after spring pollen and again in the fall.

You pay one all-inclusive seasonal price. We design your display, install commercial-grade LED lights, maintain them all season, take them down after the holidays, and store them until next year.

No. We own and maintain the lights; you pay one seasonal fee. That means no upfront light purchase, no storage, and no fixing broken strands yourself.

After the holidays. We schedule your takedown date with you, then store everything until next season.

As early as you can. Install dates fill up fast, so book early to get the date you want.

Charlotte, NC; Indian Trail, NC; Monroe, NC; Fort Mill, SC; and surrounding areas.

Monday through Saturday, 7 AM to 7 PM. We're closed on Sunday.

For exterior-only services, you don't need to be home as long as we can access the property. For interior window cleaning, someone will need to let us in. Either way, we'll text you when we're on the way and when we arrive.

Pay by card on the spot (tap to pay) or by online invoice. We also accept cash or check.